Frequently Asked Questions

Glass Print

  • Can I print my portrait photo over glass?
    • Yes you can print any HR photo over glass.
  • Do you use real glass?
    • Yes, we use real glass with hanging design for orders size of 12 . 24in and higher.
  • Do you use real glass for orders smaller than 12 . 24in ?
    • Yes, we use Plexiglass combined with a real mirror glass frame.
  • Can I print my small photo over glass?
    • As long as you make it special order.
  • What is the largest size I can print over glass?
    • Currently the largest size we offer is 24 . 36in.
  • What type of print will I receive?
    • You will receive 100% hand print photographic processing.
  • What is the smallest size I can print?
    • Currently the smallest size we offer is 8 . 10in.
  • How long it takes to receive my order?
    • We usually send out orders after 3-4 days, larger size orders may take a bit longer.
  • How can I present my photo after printing?
    • We already prepared the framing to hang over the wall or table top.
  • Do I have a table top option for larger size?
    • As long as you note us we can prepare it for table top only.
  • Can I replace my photo after upload?
    • Unfortunately you are not able to replace your photo after uploading, but you can always call or send us a message, in some cases if we haven’t started processing your photo you may still be able to replace your photo.
  • Can I upload my photo before I pay for a product?
    • No, unfortunately our website designed to purchase the item first and then uploading photo with help of order.

Aluminum Print

  • What type of print I receive?
    • You will receive 100% hand print photographic processing.
  • What is the smallest size I can print?
    • Currently the smallest size we offer is 8 . 10in.
  • How long will it take to receive my order?
    • We usually send out orders after 3-4 days, larger size orders may take a bit longer.
  • How can I present my photo after printing?
    • We already prepared the framing to hang over the wall or table top..
  • Do I have a table top option for larger size?
    • As long as you note us we can prepare it for table top only.
  • Can I replace my photo after upload?
    • Unfortunately you are not able to replace your photo after uploading, but you can always call or send us a message, in some cases if we haven’t started processing your photo you may still be able to replace your photo.
  • Can I upload my photo before I pay for a product?
    • No, unfortunately our website designed to purchase the item first and then uploading photo with help of order.
  • Do you print over real Aluminum?
    • Yes we use real aluminum and for some prints we age our aluminum to make them look old, and we hand print print over it.
  • What type of product I receive if I order Aluminum Print?
    • For 8 . in 10in prints we use Dibond Aluminum.
  • What is Dibon Aluminum?
    • Dibond is an aluminum material with urethane coating.
  • What is the Largest Dibond Aluminum I can order?
    • Currently we only offer 8 . 10in Dibond Print framed in 10 . 12in mirror glass.
  • What is the largest size aluminum I can order?
    • Currently the largest size we offer is 12 . 16in over white or aged aluminum.
  • I receive all my aluminum orders in frame?
    • Yes, as long as your order is not larger than 12 . 16in you will receive it in a white color wood frame.
  • How can I choose the aluminum type I want to print my photo?
    • You can comment your note inside the blank box before you purchase the item.

Leather Print

  • What type of leather do you use to print?
    • We use High Quality different types of leather based on your photo.
  • How can I choose the leather type for my photo?
    • Unfortunately you don’t have the option to choose a leather type but you can add your comment at time of purchase if you like the print with more texture or no texture.
  • Can I order a custom print?
    • Yes, you can customize your print, let us know in the comment box at time of purchase.
  • Do I have to pay extra if I customize my order?
    • It depends how you want to design it.
  • How Can I customize my order?
    • You can customize your order by adding an extra photo or extra note to print on different sides of the same leather piece.
  • Do you use artificial leather?
    • No, we use real unfinished and finished legal leathers.
  • Do I receive my order in custom shape?
    • Yes, every single order has different custom shapes, basically 99percent of orders don’t have the same shape but may be similar

Emulsion Lift

  • Can I choose my emulsion lift shape?
    • Since we use random shapes based on your photo, you are not able to choose your custom shape.
  • Do I receive my Emulsion Lift ( Crinkle Style) order inside the frame?
    • Excepting 16 . 24in size we frame all other sizes.
  • What is the smallest emulsion lift print size I can order?
    • Smallest size we offer is 4 . 6in.